Community Guidelines

Pinged is where players show who they really are in game and find people to play with. These rules keep it that way. They are part of the Terms of Use and apply to your nickname, card, avatar, messages and anything else you do on Pinged.

1. What we expect

• Be yourself. Link only accounts that are yours and do not pretend to be another player, team or brand.
• Treat other players the way you want teammates to treat you, also when a match goes badly.
• Send friend requests and messages to people you actually want to play with.

2. What is not allowed

• Harassment and hate. Insults, threats, stalking, or attacks on someone because of nationality, ethnicity, religion, sex, gender identity, sexual orientation, disability or age.
• Sexual and violent content. Sexual content of any kind, and any sexualised contact with minors. Glorifying violence or self-harm.
• Other people’s private information. Sharing someone’s real name, address, photos or accounts without their agreement.
• Cheating and fraud. Promoting or selling cheats, boosting, smurf or stolen accounts, skin scams, phishing links, gambling.
• Spam and manipulation. Mass requests or messages, advertising, fake sign-ups to move up the waitlist, abusing reports to get someone removed.
• Anything illegal where you or we are.

3. Younger players

Pinged is for ages 15 and up. Cards of players under 18 are not shown in search and they can be added only by QR code or invite link. Asking a minor for personal details, photos or contact outside Pinged for anything other than playing together leads to immediate removal and, where appropriate, a report to the authorities.

4. Report and block

• Report a profile or a message from its menu in the app and say briefly what is wrong. Reports are anonymous.
• Block anyone you do not want contact with. They will not be told, your friendship and conversation are removed, and you no longer see each other.
• No account? Write to kontakt@pinged.gg. If someone is in immediate danger, contact the police first.

5. What we do

We review reports within [TODO: target response time for reports, e.g. 24 hours (Apple expects timely action on objectionable content)]. Depending on how serious the breach is and whether it repeats, we may warn you, remove content, change a nickname, limit features, suspend the account or close it permanently. You can ask for a review of a decision as described in the Terms of Use.